In order to meet the market demand, better customer service, our company launched the "blue care" service, and successfully launched the 400 national free service hotline, to provide customers with pre-sale, sale, the after-sales service one-stop service solutions.
Pre sales: the company will send product designers to view the customer site, in a comprehensive understanding of customer demand, the premise of the design of product solutions for the customer, the customer after the confirmation of the final product solutions.
Sale: after the signing of the contract, the designers began to do version, and to confirm the customer, after the start of the workshop production, due to part of customized products, production cycle is longer, business staff at any time to communicate with customers, to inform the production progress, product production is completed after taking pictures to the customer once again confirmed, confirmed after delivery.
Installation: after the product reaches the customer designated location according to the agreed time with customers, I am a professional installation personnel arrived at the scene, the product installation and commissioning, and customer product management, maintenance knowledge training.
After sales: customers buy my company's products, there are any problems and doubts, can call my company 24 hours free service hotline 400-623-6708, I will arrange for someone to service, the problem is resolved, the company will visit customer service satisfaction, and continuously improve the quality of our service.